Refund Policy

From Employee HomePerks

All sales are final, and there are no returns or refunds.

Please make your selections carefully and verify all model numbers to insure they are the correct items that you wish to order. Once items have been ordered and have shipped from the factory, they are yours.

Once an order is placed it cannot be cancelled.

If your merchandise arrives damaged, you may not cancel or receive a refund, if damaged we will replace or repair item. Upholstered Furniture must be inspected prior to leaving the warehouse. If not inspected, NO CLAIMS can be filed once removed from the warehouse. By signing the form upon pick up indicates you inspected or elected not to inspect. Any damages must be reported with in 48 hours (if we are closed you may leave a voicemail or send us an email). We will need clear pictures of the damage and the label from the furniture or the box, this will be needed to submit for your claim. The Associate Homestore will assist you with this process. Please read the MERCHANDISE INSPECTION section very carefully. It is for your protection.