Step 4: Important Information

Who is eligible to use this benefit?
All employees of authorized company are eligible. Contracted employees or associates on approved leave of absence from the company are also authorized to use the services of Employee HomePerks.

Does Employee HomePerks have a showroom?
Employee HomePerks is not a "store" as people often think of a retail store. Rather, Employee HomePerks is just a purchasing service. Our "showroom" consists of web sites and catalogs, as we are a web based company.

What if I see the items I want to purchase in a retail store?
This web site has been provided for your convenience, so we do not recommend shopping for product information in retail stores. If however, you are in a retail store, please use common sense and courtesy. Salespeople at these stores generally work on commission and every item you order through Employee HomePerks is an item that one of your local retailers will not be selling to you. Please remember that Employee HomePerks is just one customer to the home furnishings industry. If retailers complain about our benefit, manufacturers may decide to discontinue sales to Employee HomePerks. This only hurts you and your fellow employees.

How much will I save?
Most retail stores add a large mark-up to the price of the merchandise they sell. Every store across the country will have a different mark up as well. You may save a substantial part of this mark up when you order through Employee HomePerks. TThe average savings you will see ranges between 20-40% off retail.

You will not save as much on items that are more aggressively sold through discount retailers, such as appliances & electronics. Employee HomePerks may not always be the best price around.

How long does it take?
Since all items ship direct from the factory, your items may or may not be in stock. On average, if items are in stock it is an estimated 4-6 weeks for delivery. If items are not in stock it may take up to 8 weeks, and custom orders may even take up to 12 weeks. Smaller items that may ship U.P.S. may take only a week to 10 days to arrive. Employee HomePerks will let you know in advance your projected delivery date.

Please note: merchandise production is estimated by the manufacturer, and shipping dates are estimated by the freight carrier. There is no guarantee of either date. This is why we typically state 4-8 weeks.

Choosing your payment method:
You may pay with a check, cashiers check, money order, or Credit Card.
Credit Card Payments have a 2.64% processing fee added to the total.
Check or money order payments can be mailed in to P.O. Box 261 Oakland, TN 28060
Full payment or 1/2 payment is required when you place your order on IN stock items
Balances are due when the order arrives within 10 days before picking up

If items are IN stock they can arrive within 3-4 weeks.

If items are NOT in stock, they are built and produced in 12-16 weeks.

Can I cancel or return my items?
All sales are final! Please make your selections carefully. Once you order an item, it is yours. You may cancel an order if it has not yet left the factory, but restocking and cancellation fees may apply. Click here for our Refund Policy.

Installer Information:
You are responsible for installing the merchandise purchased through Employee HomePerks. Depending on where you live, and the service needed, Employee HomePerks may be able to give you a referral to an installer in your local area. However, all agreements are between the associate and the individual installer. All referrals are given with the understanding that Employee HomePerks is not responsible for, and does not warrant, the services provided by any installer.

Please make sure the installer you choose is licensed, bonded and insured.

Special Flooring Tips:
When purchasing wood floor, industry standards permit a defect tolerance of 5%. This may be manufacturing and/or natural defect. Please factor this allowance into your measurements before you place your order. It's advised to have your installer give you the quantity you need to order.

Liability:
Employee HomePerks is a service contracted through August, Inc., an independent company, who serves as a purchasing agent for you. The arrangement is subject to modification or termination. All purchase agreements are between the employee and the manufacturer. All purchases are made with the understanding that neither August, Inc., nor authorized companies, nor any of its subsidiaries warrant any product, or have any liability for any damages or injuries resulting from the purchase or use of any product.

The purchase of merchandise for resale is strictly forbidden.